Refund policy
CPC Clubsport Returns and Refund Policy
Returns
We want you to be happy with your order. If you change your mind, tell us within 14 days of delivery. You then have a further 14 days to send the item back.
Condition of returned items
For a full refund, please return items:
- in their original packaging, with all fittings and instructions
- unused, and not installed or fitted
- free from damage and marks
- with oils and fluids unopened and seals intact
Please check the part against your car before fitting it. If an item comes back installed, damaged, marked or without its packaging, we may reduce the refund to reflect its condition.
How to return
- Email sales@cpcclubsport.com with your order number and the item you'd like to return.
- We'll reply with the return address and instructions.
- Pack the item securely and send it by a tracked service.
Return postage is paid by you, unless the item is faulty or we sent the wrong part. The item is your responsibility until it reaches us.
Refunds
Once your return arrives and we've checked it, we'll refund your original payment method within 14 days. If you return your whole order, this includes the standard delivery charge.
Faulty, damaged or incorrect items
If your order arrives damaged or faulty, or isn't what you ordered, email us with your order number and photos as soon as you can. We'll put it right with a replacement or refund, and we'll cover the return postage.
Parts made to order or customised for you can only be returned if they're faulty.
This policy does not affect your statutory rights.